Virtual Physiotherapy Consult (Telehealth)

Coverage for Virtual Physiotherapy Consults:

• WCB
• ICBC
• Great West Life/Canada Life
• Sun Life
• BlueCross, Manulife, and others will cover on an individual basis but they ask that you phone them to confirm coverage prior to booking your appointment

Pre-appointment prep:

• Make sure that you have a computer/phone/tablet with a speaker and a camera
• Dress code: wear comfortable clothing that you would use to exercise
  • For neck/shoulder/elbow injuries, wear a tank top or muscle shirt
  • For low back/hip/knee/ankle injuries, wear shorts
• Have enough space around you to go through exercises
• Have an exercise mat handy
• If possible, have another person with you to assist in moving your camera around
• Prepare and write down questions for your physiotherapist

Log-in information:

1. View and sign the virtual physiotherapy consent form (sent in a separate email)
2. Click on your physiotherapist’s image above to enter their waiting room
3. Enter your name, press check in, and allow camera and microphone access
4. You are all ready, I will meet you in the waiting room

During your appointment, we will:

• Take your detailed health history
• Lead you through a self-exam to find trigger points
• Examine your joint movements, functional movements, and specific muscle strength
• We are strong believers in education and as such we might use an Anatomy App and/or videos of exercises and treatment techniques
• Set you up with specific exercises and a treatment plan that you can do in your home (ex. self-massage, foam rolling, hot/cold therapy, etc.)
• Book a follow-up appointment

After you appointment, we will:

• Email you the videos of the exercises/treatment techniques, if needed
• Send you an email confirmation of your next appointment